- Office 365 email keeps asking for password mac update#
- Office 365 email keeps asking for password mac windows 10#
- Office 365 email keeps asking for password mac free#
Regkey disables WAM use in Office, which can degrade the auth experience (users Workflows on Windows builds later than 15000 (Windows Version 1703, build Starting in build, Office uses Web Account Manager (WAM) for sign-in "DisableADALatopWAMOverride"=dword:00000001ĭefault, Microsoft Office 365 ProPlus (2016 version) uses Azure Activeĭirectory Authentication Library (ADAL) framework-based authentication. I've logged a MS case, with not much feedback so far.
Office 365 email keeps asking for password mac update#
I'm assuming this was an update of software/OS.įollowing other cases has not lead me far, I can't choose auth method (basic/ntlm) in 2016+365Īny leads to the cause are welcome. There was no relevant change on our part afaik. This looked like it solved it for a few hours, but today impacted users report the same behaviour.Īll are on the same hardware, so it's very odd that not everyone is impacted.
Office 365 email keeps asking for password mac windows 10#
Yesterday I've had everyone delete their stored Windows 10 credentials. So far 15 out of our 42 active Windows Outlook users have been impacted (not counting Mac Outlook, or holiday users).Įveryone is using Outlook 2016 on Windows 10, Office 365 (hybrid setup with all user boxes in the cloud). Entering credentials just makes the prompt show again, only canceling it and clicking the "needs password" text in the bottom of Outlook's main window allows them to keep working for a while. Please remember to mark the replies as answers if they helped.Since last week, a lot of our users are bothered by Outlook 2016's credentials prompt. Before you modify it,īack up the registry for restoration in case problems occur. Serious problems might occur if you modify the registry incorrectly.
(Important Follow the steps in this section carefully. You can stop Outlook from checking Office 365 for settings by setting a registry key. This is great feature but a network hiccup may cause your mailbox to connect to Office 365 rather than your on premise Exchange, even with a valid autodiscover record. What this featureĭoes is connect Outlook directly to Office 365 if Autodiscover is not working. 2017, Microsoft has enabled a new feature called Direct Connect to Office 365. If you have feedback for TechNet Subscriber Support, ，Īfter further research, I find that starting in Outlook 2016 version. Please remember to mark the replies as answers if they helped.
Office 365 email keeps asking for password mac free#
This helps eliminate whether the problem lies on any third partyĪny updates, please feel free to post back. Please exit Outlook, press Win key + R to open the Run command, type outlook /safe and then press Enter. Ensure that the Use Autodiscover check box is selected.īesides, we can try opening Outlook in safe mode to see if the issue continues. Clear the Use Guessmart and Secure Guessmart Authentication check boxes.ĥ. From the menu, select Test E-mail AutoConfiguration….ģ.
While Outlook is running, press and hold down the CTRL key, and then right-click the Outlook icon in the system tray or notification area on the lower-right corner of the screen.Ģ. To check if this issue lies on Autodiscover, please follow the steps to test AutoDiscover and then paste the results here for further research.ġ.
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